A helping hand

A helping hand

This page contains information:

  • about help that is available during the current crisis.
  • about staying alert, controlling the virus, and saving lives.
  • on shielding and protecting people who are clinically extremely vulnerable.
  • about volunteering.

Support and Advice: Citizens Advice Wirral

Citizens Advice Wirral are pleased to continue to deliver information and advice to Wirral residents.

Their Ask Us Wirral information and advice service is being delivered by phone or email and includes specialist benefits, debt and housing advice. 

To access Ask Us Wirral phone 0300 33 00 111.

If you can’t get through on their local number, you can try national Citizens Advice number 03444 111 444

You can also fill out their webform at www.askuswirral.org.uk/enquiry-webform

For Information about sick pay, your rights if you are off sick, self-isolating or home working and other useful information about what Coronavirus what it means to you, go to www.citizensadvice.org.uk/health/coronavirus-what-it-means-for-you/

If you have now become unemployed or are self-employed but your income has dropped please call their Help to Claim team on 0800 144 8 444

Their Social Prescribers will continue to provide wellbeing support over the phone and by email (not shopping/picking up prescriptions). To access support from their Social Prescribers email social@citizensadvicewirral.org.uk – details above.

Their Hubs are not open. If you need a foodbank voucher please call their Ask Us Wirral service on 0300 33 00 111 and they will send one to you by post.

Please regularly check their website www.citizensadvicewirral.org.uk for further information.   

Stay alert, control the virus, and save lives

As Christians, we are called to go the extra mile in heeding the Government’s call for us to stay alert, control the virus, and save lives.

We can all help control the virus if we all stay alert. This means we should:

  • stay at home as much as possible
  • work from home if we can
  • limit contact with other people
  • keep our distance from people not in our household (2 metres apart where possible)
  • wash our hands regularly

We should not leave home if we or anyone in our household has COVID-19 symptoms.

Guidance on shielding and protecting people who are clinically extremely vulnerable

Guidance for those who are defined as medically extremely vulnerable to severe illness from coronavirus can be found on the gov.uk website. To access it, click here.


There are lots of ways to get involved and help those who are most in need at this challenging time. Among these are: